First, thank you so much for your business. We truly hope you love your items as much as we do! In the event they don’t work for you, we want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer store credit for returns that meet the conditions outlined below.

• Items must be returned within 14 days from the date of delivery.

• Products must be in their original condition—unworn, unwashed, and with all tags attached.

• Items that are damaged, altered, or show signs of wear will not be eligible for return.

• Please note-Sale items are final sale and are not eligible for store credit

Please visit our Return Portal below to begin a return:

https://www.ardirecollection.com/apps/return_prime

To initiate a return:

https://www.ardirecollection.com/apps/return_prime

Receive Return Instructions:

Upon approval of your return request, you will receive detailed instructions on how to send your item(s) back to us.

Ship Your Return:

Please package your items securely and include the original invoice or order number. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit. You will be responsible for covering the return shipping costs.

Receive Store Credit:

Once we receive and inspect your return, you will receive an email notification. Once approved, a store credit will be issued to your account in the form of a digital gift card.

Non-Refundable Shipping Costs: Please note that original shipping fees are non-refundable.

Return Shipping Costs: You are responsible for return shipping costs.

Processing Time: Please allow 3 business days for us to process your return once it has been received.

Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and use your store credit to place a new order.

Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately at customercare@ardirecollection.com.

We will work with you to resolve the issue promptly, including providing a replacement or issuing store credit.

Questions? If you have any questions about our return policy, please don't hesitate to reach out to us at customercare@ardirecollection.com.

We're here to help!